Welcome to SYNNEX GoldSeal Technical support
Please note: SYNNEX GoldSeal credentials to log into the below case management system are NOT the same as your Broadcom credentials.
First time visitors: You will need to create an account for the Gold Seal Technical Support case management system. You will need the Site ID referenced in your Broadcom Software entitlement email when creating your account. These credentials are only for the case management system. Continue to use your Broadcom credentials for all other related access (such as downloading of software).
Difficulties getting logged in? Please email us at
for assistance. For production down scenario or for Severity 1 issues please call us at +1-844-558-5227.